Privacy Policy | Salma Flowers
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Privacy Policy

Learn how Salma Flowers collects, uses, and protects your personal information.

Call Us: +962790962825
Last updated: Amman, Jordan

1) What is Personal Information?

“Personal Information” means any data that can identify you as an individual or be linked directly to you—like name, address, phone, email, payment info, or purchase history. Information that’s aggregated without identifying individuals is not “Personal Information.”

2) Collection

  • When you register, checkout, or sign up for promotions on our site.
  • When you place orders, contact customer service, or interact with us in person or by phone.
  • Automatically via site analytics: IP address, browser type, time & date of visits, pages visited, referring sites.
  • Via cookies and similar technologies. See “Cookies & Tracking.”

3) Use of Information

We use your personal information to:

  • Process and fulfill orders.
  • Provide customer service and respond to inquiries.
  • Send updates, promotions, or special offers (only if you haven’t opted out).
  • Improve our website and product offerings by analyzing aggregated usage data.
  • Ensure security and prevent fraudulent or unauthorized activity.

4) Sharing & Disclosure

We do not sell or rent your personal information. We may share it only:

  • With service providers involved in order fulfillment (shipping, payment processing).
  • With contractors who assist us in operations, under confidentiality obligations.
  • When required by law, to protect rights or comply with legal process.

5) Cookies & Tracking

We use cookies to personalize your experience, store your preferences, and track website performance. Basic browsing may work without cookies, but for things like cart, login & checkout, cookies are necessary.

6) Security Measures

We use technical, administrative, and physical safeguards—SSL encryption, access controls, etc.—to protect your personal and payment information. Payment/card info is handled in compliance with card network rules. You are responsible for keeping your password secure.

7) Your Rights

  • Access your account to review or correct your personal info.
  • Opt out of marketing/promotional communications at any time.
  • Request deletion of your personal data (subject to legal/business retention obligations).

8) Retention

We keep information only as long as needed for the purposes collected, for legal or business purposes, or for legitimate interest (like fraud prevention). Aggregated data may be kept longer in non-identifiable form.

9) Children

Our site is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you are a minor, please use this site with parental permission.

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