{"id":76,"date":"2025-12-03T22:48:30","date_gmt":"2025-12-03T19:48:30","guid":{"rendered":"https:\/\/rhy.ita.mybluehost.me\/?page_id=76"},"modified":"2026-02-19T01:59:32","modified_gmt":"2026-02-18T22:59:32","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/salmaflowers.com\/ar\/terms-and-conditions\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"\n<!--SALMA FLOWERS \u2014 TERMS & CONDITIONS \u00b7 \/terms-and-conditions\/ \u00b7 Custom HTML Block-->\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cormorant+Garamond:wght@500;600;700&#038;family=Outfit:wght@300;400;500;600;700&#038;display=swap\" rel=\"stylesheet\">\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.1\/css\/all.min.css\">\n<style>\n.trm{--navy:#121826;--teal:#58C4C7;--gold:#C5A059;--cream:#FAFAF8;--white:#fff;--border:#E8E0D4;--text:#2D2D2D;--muted:#6B7280;--radius:16px;--shadow:0 4px 15px rgba(0,0,0,.05);--ease:all .4s cubic-bezier(.23,1,.32,1);font-family:'Outfit',sans-serif;color:var(--text);max-width:1100px;margin:0 auto;padding:40px 24px;-webkit-font-smoothing:antialiased}\n.trm *{box-sizing:border-box}.trm a{text-decoration:none;color:inherit;transition:var(--ease)}.trm h1,.trm h2{font-family:'Cormorant Garamond',serif;color:var(--navy);margin-top:0;line-height:1.2;font-weight:600}.trm p{line-height:1.7;margin-top:0;font-size:.95rem}\n\n.trm-hero{text-align:center;margin-bottom:36px;border-bottom:2px solid var(--cream);padding-bottom:22px}\n.trm-hero h1{font-size:clamp(1.8rem,3vw,2.5rem);margin-bottom:8px;font-weight:500}\n.trm-hero p{color:var(--muted);font-size:1rem;margin:0}\n\n\/* TABLE *\/\n.trm-qr{margin-bottom:28px;overflow-x:auto;border-radius:var(--radius);box-shadow:var(--shadow)}\n.trm-table{width:100%;border-collapse:collapse;min-width:480px}\n.trm-table th{background:var(--teal);color:var(--white);padding:12px 16px;text-align:left;font-size:.92rem;font-weight:700}\n.trm-table td{padding:11px 16px;border-bottom:1px solid var(--border);font-size:.9rem;background:var(--white)}\n\n\/* CARDS *\/\n.trm-cards{display:flex;flex-direction:column;gap:18px}\n.trm-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);padding:24px;box-shadow:var(--shadow);transition:var(--ease)}\n.trm-card:hover{border-color:rgba(88,196,199,.3);transform:translateY(-2px)}\n.trm-ch{display:flex;align-items:center;gap:12px;margin-bottom:14px}\n.trm-num{background:rgba(88,196,199,.08);color:var(--teal);width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1rem;flex-shrink:0}\n.trm-ch h2{margin:0;font-size:1.2rem;font-family:'Outfit',sans-serif;font-weight:700;color:var(--navy)}\n.trm-card ul{margin:0 0 10px;padding-left:20px;font-size:.95rem}.trm-card li{margin-bottom:5px}\n\n.trm-alert{padding:12px 14px;border-radius:10px;font-size:.88rem;margin-top:10px}\n.trm-alert.warn{background:#FFF8E1;border-left:3px solid var(--gold);color:#856404}\n.trm-alert.info{background:rgba(88,196,199,.05);border-left:3px solid var(--teal);color:#05505c}\n.trm-alert strong{display:block;margin-bottom:3px}\n\n\/* CONTACT *\/\n.trm-cg{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-top:36px}\n.trm-ci{text-align:center;padding:20px;background:var(--cream);border-radius:var(--radius);transition:var(--ease)}\n.trm-ci:hover{background:var(--white);box-shadow:var(--shadow);color:var(--teal)}\n.trm-ci i{font-size:1.4rem;margin-bottom:8px;color:var(--teal);display:block}\n.trm-ci span{display:block;font-weight:700;font-size:.9rem;color:var(--navy)}\n.trm-ci:hover span{color:var(--teal)}\n\n.trm-reveal{opacity:0;transform:translateY(25px);transition:opacity .8s cubic-bezier(.23,1,.32,1),transform .8s cubic-bezier(.23,1,.32,1)}.trm-reveal.visible{opacity:1;transform:translateY(0)}\n\nbody.rtl .trm,body[dir=\"rtl\"] .trm{font-family:'Tajawal','Outfit',sans-serif !important}\nbody.rtl .trm-table th,body[dir=\"rtl\"] .trm-table th{text-align:right}\nbody.rtl .trm-card ul,body[dir=\"rtl\"] .trm-card ul{padding-left:0;padding-right:20px}\nbody.rtl .trm-alert,body[dir=\"rtl\"] .trm-alert{border-left:none;border-right:3px solid}\n<\/style>\n\n<div class=\"trm\">\n\n<div class=\"trm-hero trm-reveal\"><h1>Terms &#038; Conditions<\/h1><p>Rules for ordering, delivery, and services at Salma Flowers.<\/p><\/div>\n\n<div class=\"trm-qr trm-reveal\">\n<table class=\"trm-table\">\n<thead><tr><th>Topic<\/th><th>Key Policy<\/th><\/tr><\/thead>\n<tbody>\n<tr><td><strong>Changes<\/strong><\/td><td>Contact ASAP. Not guaranteed once prepared.<\/td><\/tr>\n<tr><td><strong>Damages<\/strong><\/td><td>Report within <strong>12 hours<\/strong> with photos.<\/td><\/tr>\n<tr><td><strong>Freshness<\/strong><\/td><td>Contact within <strong>24 hours<\/strong>.<\/td><\/tr>\n<tr><td><strong>Substitutions<\/strong><\/td><td>Equal\/greater value used if needed.<\/td><\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n<div class=\"trm-cards\">\n\n<div class=\"trm-card trm-reveal\">\n<div class=\"trm-ch\"><span class=\"trm-num\">1<\/span><h2>Scope &#038; Orders<\/h2><\/div>\n<p>By placing an order, you confirm you are 18+. You will receive a confirmation email.<\/p>\n<ul><li><strong>Lead Times:<\/strong> Same-day orders subject to cut-off.<\/li><li><strong>Accuracy:<\/strong> Ensure recipient details are correct.<\/li><\/ul>\n<div class=\"trm-alert warn\"><strong>Changes:<\/strong> Contact ASAP. Changes not guaranteed after preparation begins.<\/div>\n<\/div>\n\n<div class=\"trm-card trm-reveal\">\n<div class=\"trm-ch\"><span class=\"trm-num\">2<\/span><h2>Delivery &#038; Substitutions<\/h2><\/div>\n<p>We deliver across Amman. Time windows are approximate.<\/p>\n<div class=\"trm-alert info\"><strong>Unavailable Recipient:<\/strong> Item may be left with concierge\/neighbor or rescheduled (fee applies).<\/div>\n<p style=\"margin-top:10px\"><strong>Substitutions:<\/strong> Due to seasonality, we may substitute stems\/vases with items of equal or greater value.<\/p>\n<\/div>\n\n<div class=\"trm-card trm-reveal\">\n<div class=\"trm-ch\"><span class=\"trm-num\">3<\/span><h2>Refunds &#038; Quality<\/h2><\/div>\n<ul><li><strong>Damaged:<\/strong> Notify within <strong>12 hours<\/strong>.<\/li><li><strong>Freshness:<\/strong> Notify within <strong>24 hours<\/strong>.<\/li><li><strong>Cancellation:<\/strong> Allowed before preparation starts.<\/li><\/ul>\n<p>Keep flowers hydrated away from heat. Minor variances in design are normal.<\/p>\n<\/div>\n\n<div class=\"trm-card trm-reveal\">\n<div class=\"trm-ch\"><span class=\"trm-num\">4<\/span><h2>Events &#038; Legal<\/h2><\/div>\n<ul><li><strong>Events:<\/strong> Deposit required. Balances due per timeline.<\/li><li><strong>Force Majeure:<\/strong> Weather\/roads may affect delivery.<\/li><li><strong>Law:<\/strong> Governed by laws of Jordan (Amman Courts).<\/li><\/ul>\n<\/div>\n\n<\/div>\n\n<div class=\"trm-cg trm-reveal\">\n<a href=\"tel:+962790962825\" class=\"trm-ci\"><i class=\"fas fa-phone-alt\"><\/i><span>Call Us<\/span><\/a>\n<a href=\"https:\/\/wa.me\/962790962825\" class=\"trm-ci\"><i class=\"fab fa-whatsapp\"><\/i><span>WhatsApp<\/span><\/a>\n<a href=\"mailto:info@salmaflowers.com\" class=\"trm-ci\"><i class=\"fas fa-envelope\"><\/i><span>Email Us<\/span><\/a>\n<\/div>\n\n<\/div>\n<script>document.addEventListener('DOMContentLoaded',function(){var e=document.querySelectorAll('.trm-reveal');if(!e.length)return;var o=new IntersectionObserver(function(entries){entries.forEach(function(entry){if(entry.isIntersecting){entry.target.classList.add('visible');o.unobserve(entry.target)}})},{threshold:.06,rootMargin:'0px 0px -30px 0px'});e.forEach(function(el){o.observe(el)})});<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Terms &#038; Conditions Rules for ordering, delivery, and services at Salma Flowers. Topic Key Policy Changes Contact ASAP. 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